The Housing Authority works with landlords to provide families in the Housing Choice Voucher (HCV) and Five Year Lease Assistance Programs a decent, safe and sanitary place to call home. The Housing Authority welcomes the opportunity to partner with new and existing landlords in providing high quality living standards for all housing participants.


New Owner/Agent Portal Announcement

The Housing Authority is pleased to announce the  roll out of an enhanced Owner/Agent portal. If you are a current landlord or are in the process of leasing to a Housing Authority program family for the first time, please read the attached notice which contains important information on how to access the new portal. For a timeline of this implementation, with key dates and important information, click here. 

Current owners and agents, our new portal is now LIVE, please click on the link in the right hand column to access the new portal. You should have received a mailed notice on how to access the portal on or around the 1st of February, if you have not received your notice by Thursday February 6th, please contact Suzette Stokes at 909-890-5385 for further assistance.


Attention Landlords: Become part of an exciting new initiative to help our community further the national mission to end Veterans Homelessness. This initiative is a great way to support our nations veterans and market your units at the same time!learn more.

Landlord Fraud Alert

It has come to our attention that a person/persons posing as Housing Authority employees are trying to collect monies for free information/services such as booklets, workshops, property listings, etc. Please DO NOT provide any account details or money to these callers, the Housing Authority DOES NOT charge landlords for any services or information related to participation in our programs. If you have any questions regarding this, please contact our Housing Program Office at (909) 890-9533.

Determining the Payment Standard for Your Unit

Determining the payment standard for your unit is a three step process: 1) find the tract code number by entering the unit address here in the Year 2012 drop down menu; 2) use the tract code number to determine the submarket by referring to the Payment Standard Census Tract Resource; and 3) Refer to the Updated Payment Standards sheet. Download PDF.

Becoming a Landlord

Find out how to become a landlord. Some of the steps are listed below. For complete details, refer to the Landlord Packet. This is a great resource packet, but we strongly suggest you attend one of our monthly workshops. To attend a workshop in the southern region of the county email Tamara Avila, to attend a workshop in the high desert please email Lizeri Salvador.

  • List your property.

  • Select a participant: Participant selection is based on the landlord's own selection criteria. Charging an application fee is acceptable as long as participants are charged the same fee as non-participants. The use of renter reference services is encouraged. As in all cases, Fair Housing is the law.

  • Submit a "Request for Tenancy Approval" (RFTA): Once the landlord has agreed to rent a unit to a participant, the landlord will be provided with an RFTA which must be completed. The information provided on the RFTA is used to determine if the family is eligible for the unit selected. The participant will return the completed RFTA to the Housing Authority for processing.

  • Perform a Housing Quality Standards (HQS) inspection: Upon receipt of an RFTA, a HQS inspection is scheduled and conducted to ensure the unit is decent, safe, and sanitary and to determine whether the total monthly rent requested for the unit is acceptable.

  • Determine the rent: The contract rent is limited by rent reasonableness and shall not exceed the payment standard for the designated submarket. Under the traditional Housing Choice Voucher Program, the payment standard will be used to determine the maximum rent the Housing Authority will pay. The difference between the participant's portion, which is income based, and the contract rent will determine the Housing Assistance Payment to the landlord. Housing Assistance Payments are made payable directly to the landlord via direct deposit. A rent reasonableness comparison will be performed to determine the maximum contract rent, which cannot exceed the payment standard for the designated submarket. Under the Five Year Lease Assistance Program, the lease assistance payment will be based on 50% of the payment standard for the approved bedroom size and submarket. The family's portion of the contract rent will be the difference between the lease assistance payment and the contract rent. The lease assistance payment will be made payable directly to the landlord via direct deposit. The owner/agent must demonstrate that the contract rent is reasonable in comparison with rent for other comparable unassisted units and shall not exceed the payment standard for the designated submarket.

  • Sign the lease and contract: Once the unit passes inspection and the rent is determined, the Housing Authority will process the appropriate contract and send it to the landlord for signature. The landlord and tenant will then execute their lease based on the contract effective dates. The landlord must return the signed contract along with the signed copy of their lease (which conforms to the lease guidelines detailed in the contract cover letter) in order for the contract to be executed and the housing/lease assistance to be released.


The Housing Authority inspects all units participating in the HCV Program to ensure they meet HUD’s Housing Quality Standards and local standards. HUD regulations requires the Housing Authority to fail a unit for condition judged by the Inspector to be a health or safety violation even if not specifically listed in the standards. Questions can be directed to the Inspections Department.